Peer Educator Pack technical issues
This page provides information about any technical questions concerned with the GSF08 Peer Educator DVD.
If you don't find a solution to your problem here, please email the details of the problem you face to help@damaris.org. We will try to solve it and update this page for everyone else.
How do I use the Peer Educator DVD?
Simply put the DVD in your computer's DVD drive. All the content is contained in a Powerpoint show - which does not require you to have a copy of Microsoft Powerpoint to run.
The Powerpoint show is not running automatically
Solution: Go to "My Computer" and navigate to your computer's DVD drive. Double-click on the file "GSF08_PEP" to start the Powerpoint show.
When I click on a link within the Powerpoint to an image, video or pdf document I keep getting a pop-up message asking if I'm sure I want to open it - how can I stop this happening?
Please note: This is normal behaviour for opening links from within Microsoft Office. For information go to Microsoft's support page.
Solutions:
- You can simply click "OK" each time
- To disable the warning message, go to Microsoft's support page and follow the instructions (note that this will disable the message for ALL Microsoft Office programs - not just Powerpoint)
- You can download an application that claims to do this for you from this page - however this is not a Microsoft webpage and we cannot vouch for the reliability of this solution
I can't view a pdf document from the Powerpoint
Solution: Download the latest version of Adobe Acrobat Reader (for free) from Adobe's website
I can't view an wmv video from the Powerpoint
Solution: Download the latest version of Windows Media Player (for free) from Microsoft's website - for Windows XP - for Windows Vista
I can't view an mov video from the Powerpoint
Solution: Download the latest version of Quicktime Player (for free) from Apple's website